How to Manage Short Lets in London

London is one of the world’s most visited cities, and with its buzzing tourism, international business hubs, and vibrant culture, the demand for short lets has skyrocketed. Whether you’re a property owner considering dipping into this lucrative market or simply curious about how short lets work, this guide will walk you through everything you need to know about managing them effectively.


Understanding Short Lets in London

Definition and Duration

A short let is typically a property rented out for less than six months, often ranging from a few nights to a few weeks. Unlike traditional tenancies, short lets cater to flexibility and convenience.

Difference Between Short Lets and Long-Term Rentals

  • Short lets are designed for flexibility, usually fully furnished, and include bills.
  • Long-term rentals are unfurnished or partly furnished and have fixed tenancy agreements.

Why Short Lets are Popular in London

Tourism Boom

London attracts over 30 million tourists annually, making short lets a prime choice for affordable and home-like stays.

Business Travelers and Digital Nomads

With London being a global financial hub, short lets offer business travelers and digital nomads an alternative to expensive hotels.

Relocation and Temporary Stays

Families relocating, students, and workers on temporary contracts often prefer short lets for convenience.


Legal Considerations

Local Regulations on Short Lets

London has strict rules to regulate short lets, mainly to balance housing demand.

The 90-Day Rule

In London, entire properties listed on platforms like Airbnb cannot be rented for more than 90 nights per year, unless planning permission is granted.

Licensing and Compliance

Depending on the borough, you may need additional licensing, especially if running multiple properties.


Setting Up a Short Let Property

Choosing the Right Location

Areas near transport hubs, tourist attractions, or business districts attract higher demand.

Furnishing for Comfort and Appeal

Modern, functional, and stylish furnishings matter—think of it as creating a boutique hotel experience.

Creating a “Home Away from Home”

Stock the kitchen with essentials, provide reliable Wi-Fi, and add thoughtful touches like guides to local restaurants.


Pricing Strategy

Competitive Pricing Analysis

Research similar properties in your area to stay competitive.

Seasonal Demand

London experiences seasonal spikes, especially during summer and Christmas, when prices can surge.

Dynamic Pricing Tools

Tools like Wheelhouse or Beyond Pricing can help adjust nightly rates automatically.


Listing Your Property

Choosing the Best Platforms

Airbnb, Booking.com, Vrbo, and even local platforms can help you reach different guest types.

Writing Compelling Descriptions

Highlight unique selling points—whether it’s a view of the Thames, a cozy workspace, or proximity to the Tube.

Photography Tips

Hire a professional photographer—good photos can boost bookings by up to 40%.


Guest Management

Communication and Responsiveness

Quick responses to inquiries and requests create trust and improve ratings.

Setting Clear House Rules

Be upfront about smoking, pets, and noise restrictions to avoid disputes.

Smooth Check-in and Check-out

Consider smart locks or key safes for flexible access.


Cleaning and Maintenance

Importance of Professional Cleaning

High standards of cleanliness are non-negotiable in short lets.

Regular Property Inspections

Frequent inspections prevent minor issues from becoming major repairs.

Stocking Essentials

Provide toiletries, coffee, tea, and fresh linens—small touches that guests love.


Marketing Short Lets

Leveraging Social Media

Showcase your property on Instagram, Facebook, or TikTok to attract younger travelers.

Building Repeat Customers

Offer discounts for returning guests or longer stays.

Relocation Agency Partnerships

Work with companies helping employees relocate to London.


Technology for Short Let Management

Property Management Systems

Platforms like Guesty or Hostaway automate bookings, calendars, and guest communication.

Smart Locks and Automation

Automated check-ins save time and hassle.

Apps for Communication

Tools like WhatsApp or Slack help coordinate with cleaning teams.


Financial Management

Tracking Income and Expenses

Use accounting software to monitor cash flow and profitability.

Tax Obligations

Income from short lets is taxable. You may be eligible for the UK’s Rent-a-Room Scheme, which allows tax-free income up to a certain threshold.

Hiring Accountants

Professional tax advice can save money in the long run.


Working with Short Let Management Companies

Benefits of Outsourcing

Agencies handle bookings, guest communication, cleaning, and compliance.

Costs vs. Returns

Management fees can range from 15–25% of rental income but may boost overall occupancy rates.

Choosing the Right Agency

Check reviews, fee transparency, and local expertise.


Challenges of Managing Short Lets

Problem Guests

Late-night parties or property damage can be a risk. Screening guests and setting rules helps mitigate this.

High Turnover

Frequent guest changeovers mean more wear and tear.

Navigating Rules

London’s 90-day cap and borough-specific rules can limit profits if not managed properly.


Tips for Success

  • Offer personalized welcome packages.
  • Stay updated with legal changes.
  • Keep improving your property with feedback.

Conclusion

Managing short lets in London can be highly profitable if done correctly. With the right balance of compliance, hospitality, and smart management, property owners can tap into one of the most lucrative rental markets in the world. It’s not just about handing over the keys—it’s about creating memorable stays that keep guests coming back.