Tenant User Platform
Manage your tenancy conveniently in one place with The London Tenant’s online tenant platform.
Access important tenancy information, documents, payment information and communications through our easy-to-use online portal.
Simply log in online or download the app to access your tenancy information wherever you are
Platform Benefits:
🏡 Application Process
Our team will guide you through the application process, including the information and documentation required for tenant referencing and Right to Rent checks.
Once your tenancy is set up, you will receive access to your tenant portal.
📞 Communication
Stay connected with our team through the tenant portal, email and other communication channels.
Access important tenancy information and communications conveniently in one place.
📝 Document Management
Access important tenancy documents through your tenant portal, including your tenancy agreement, inventory and deposit information where applicable.
Relevant property and compliance documents may also be made available through the portal for convenient access.
🔧 Repairs & Maintenance
All maintenance and repair issues should be reported through our dedicated Fixflo maintenance portal.
Provide details of the issue and photographs where possible so that our team and contractors can assess the matter and arrange the appropriate next steps.
Report a Maintenance Issue
https://thelondontenant.fixflo.com/issuereport/CreateIssue
💷 Rent & Payments
Keep track of your rent and payment information through your tenant portal.
Your portal provides a convenient record of your tenancy account and relevant financial information.