At The London Tenant, we are always looking for ways to improve our property management services and ensure our tenants enjoy well-maintained homes. We are pleased to announce that we have partnered with Fixflo, a leading maintenance reporting platform used by professional managing agents across the UK.

This platform allows tenants to quickly and easily report maintenance issues directly from their mobile phone, tablet, or computer. Once an issue is submitted, our team and contractors are notified immediately so the problem can be assessed and resolved as quickly as possible. In most cases, a contractor will attend within 24 hours to assess and address the issue.

Using a dedicated maintenance management system helps streamline the process for managing agents, ensuring maintenance requests are handled efficiently and communicated clearly between tenants, contractors, and our management team.

For tenants, the system provides a simple and reliable way to report issues, helping us respond faster and maintain properties to a high standard.

If you need to report a maintenance issue, please use our maintenance portal below:

👉 https://thelondontenant.fixflo.com/issuereport/CreateIssue

This system allows us to keep properties well maintained, safe, and comfortable for our tenants while ensuring repairs are handled quickly and professionally.